Student Right to Know – Consumer Disclosures

Higher Education Act Required Disclosure

The Higher Education Opportunity Act of 2008 (HEOA) includes many disclosures and reporting requirements that require colleges and universities to make available to current and prospective students important information concerning the institution’s academic programs, retention rates, graduation rates, crime reports, financial aid procedures and much more in an effort to ensure fairness and transparency for all higher education consumers. Coastal Pines Technical College has developed this page to serve as a central location for obtaining this information about our college. Visit the HEOA website for more information.

Consumer Information & Disclosures

Guide to Student Consumer Information

In accordance with federal regulations set forth by the Higher Education Act of 1965, as amended, the following information is sent to prospective students and all enrolled students to inform them of the availability of specific types of consumer information. This guide contains a brief description of important information about Coastal Pines Technical College, financial assistance, graduation rates, campus security, student rights and responsibilities, voter registration, and the Family Educational Rights and Privacy Act (FERPA). Printed copies of the information will be made available upon request.

Family Educational Rights And Privacy Act (FERPA)

The Family Educational Rights and Privacy Act (FERPA) affords students certain rights with respect to their educational records. They include the right to: 1) inspect and review these records; 2) request an amendment to the records; 3) consent to or restrict disclosures of personally identifiable information in the records; and 4) file a complaint with the U.S. Department of Education concerning the college’s alleged failure to comply with FERPA. The CPTC FERPA Policy Statement is available on the Registrar’s Office web page and more detailed information may be found in the CPTC Catalog at . Copies of the complete policies and procedures for reviewing education records may be obtained from the Registrar’s Office, 1701 Carswell Ave., Waycross, GA 31503 or 1777 W. Cherry Street, Jesup, GA 31545

Enrollment and Demographics

Enrollment demographic information for the CPTC student body is published online at the Information Section and are also available from the Institutional Effectiveness Office, 1701 Carswell Avenue, Waycross, GA 31503; phone (912)284-2510.

Voter Registration

A How-to Guide: Registering to vote is available online at . Students who wish to register to vote may download a Georgia Voter Registration Application from or pick up a voter registration card by contacting Coastal Pines Technical College’s Student Activities Coordinator at (912) 318-2567. Assistance with the application is available on the Waycross campus in the Student Success Center or in the Students Affairs offices located on the Alma, Baxley, Camden, Hazlehurst, Golden Isles, and Jesup campuses. Nonresident students may find voter information about their specific states through the U.S. Election Assistance Commission at .

Licensure Disclosure

Federal regulations require colleges to disclose information regarding their occupational programs that require a state licensure to be employed, and the status of the program for meeting an individual state’s licensure requirements. To determine if a program meets state licensure requirements, locate the program of choice, and view the status that program has for the state you are located at the following link

Financial Aid

Descriptions of available federal, state, institutional, and private sources of student assistance, application procedures, eligibility criteria, recipient selection criteria and criteria to determine award amounts, method to use PELL to purchase books, methods of disbursement, terms and conditions of Federal Work Study or loans, sample loan repayment schedule, employment opportunities, student rights and responsibilities, and satisfactory academic progress standards are available at the Office of Student Financial Aid, 1701 Carswell Avenue, Waycross, GA 31503; or at . A breakdown of the estimated cost of attendance used to determine student eligibility for federal student assistance is available at the Office of Student Financial Aid.

Tuition And Fees

Tuition and fees for courses in a curriculum leading to a certificate, diploma, or associate degree shall be charged on a uniform basis. Students attending Coastal Pines Technical College shall normally be charged tuition and related fees unless otherwise exempted. A breakdown of tuition and fees is available at .

Net Price Calculator

The Net Price Calculator contains a College Cost Estimator. This feature will provide an estimate of typical expenses and financial aid to attend Coastal Pines Technical College. The estimates may be used to help students determine “net cost”—likely out-of-pocket expenses to attend Coastal Pines Technical College. For more details contact the Financial Aid Office, 1701 Carswell Avenue, Waycross, GA 31503 or email .

Click here to access the Net Price Calculator

Transfer Credit

Coastal Pines Technical College recognizes previous postsecondary coursework by accepting credits earned from other regionally or nationally accredited institutions that are applicable to the student's program of study. A student who presents credit for evaluation and transfer must be aware that the awarding of credit does not guarantee that institutions subsequently attended by the student will accept those credits. From more information consult the Coastal Pines Technical College Catalog online.

Textbook Information

The Coastal Pines Technical College Bookstore provides information regarding costs for required books or codes each term. A student may utilize his/her course schedule information to search for the required textbooks or codes for each course online at . This booklist can be used to purchase new textbooks for classes. For additional information or for a printed version of the booklist, a student may contact the CPTC Bookstores. Camden Campus, 100 Keith Dixon Way, Kingsland GA 31548, 912-522-4516, Golden Isles Campus, 3700 Glynco Parkway, Brunswick, GA 31525, 912-262-4310, Jesup Campus, 1777 W. Cherry Street, Jesup, GA 31545, 912-588-2571, or Waycross Campus, 1701 Carswell Avenue, Waycross, GA 31503, 912-285-6199.

Refund Policies

A refund is money due a student or financial aid source when a student has withdrawn or dropped a class. The refund policy used varies depending on the type of financial aid a student is scheduled to receive or if the student has completely withdrawn from school or have been administratively dropped.

This refund policy applies when a student has totally withdrawn from school and paid cash or received a HOPE Scholarship/Grant payment. Students withdrawing from a course by the end of the fifth instructional day of the semester and no shows shall receive a 100% refund of applicable tuition (hours below the 15-hour tuition cap) and applicable refundable fees, excluding the application fee. Exceptions may be allowed for customized courses that do not follow the College’s standard academic calendar.

Students withdrawing from a course after the fifth instructional day of the semester shall receive no refund.

Students receiving assistance from Title IV programs (Federal PELL Grant or FSEOG) will be awarded aid depending upon the amount of aid earned. If the student completed more than 60% of the term, he or she will have earned 100% of the aid for that period. If the student completed 60% or less of the term, the percentage of the period completed is equal to the percentage of aid earned. This refund policy is referred to as the Return to Title IV Funds. For more information go to and look under the appropriate aid year’s Handbook.

The percentage completed will be calculated by counting the number of days completed up to the point of withdrawal divided by the total number of days in the term. This percentage will be applied to Title IV funds for which the student established eligibility prior to the withdrawal date.

The Title IV aid earned is first used to pay the tuition, fees, and bookstore charges the student has deferred to their Title IV aid account. If any funds remain after deducting these charges, the student will receive the balance due in the form of a refund check prior to the end of the term. If the amount of Title IV aid earned is insufficient to cover these charges and any payments already made to the student, the student is liable for these charges and they must be repaid before the student will be allowed to enroll in another term of study at Coastal Pines Technical College. Examples are available in the Office of Financial Aid.

Refunds are made without the student’s request and within forty-five days of the last day of attendance if written notification has been received from the student or from the date Coastal Pines Technical College terminates the student or determines withdrawal by the student. When Coastal Pines Technical College cancels a class or a program, all of the tuition and fees collected in advance are refunded within 45 days of the planned start date of the class or program. For additional information contact the Business Office, 1701 Carswell Avenue, Waycross, GA (912) 287-5831 or 1777 W. Cherry Street, Jesup, GA 31545 or at 912-427-5878.

Refund of Books and Supplies

  • Textbooks purchased for a term or special session are eligible for refund if returned within 10 consecutive calendar days from the date of purchase, provided the following conditions are met:
  • Textbooks and merchandise must be unmarked, unsoiled, undamaged, and in resalable condition.
  • The original CPTC Bookstore sales receipt MUST be presented for a refund or exchange;
  • Personal identification is required for all refunds.
  • If purchased using financial aid, items cannon be returned after the posted financial aid cutoff.

The following items are not eligible for refund:

  • Textbooks covered with shrink-wrap material which has been removed;
  • Expendable supplies and equipment (i.e. cosmetology kits, jump drives, tools, bookbags, etc.)

Scholarship Scams

The Federal Trade Commission (FTC) website contains important information for students and parents about scholarship scams. The FTC cautions the use of scholarship service agencies that say:

“The scholarship is guaranteed or your money back.”
“You can’t get this information anywhere else.”
“I just need your credit card or bank account number to hold this scholarship.”
“We’ll do all the work.”
“The scholarship will cost some money.”
“You’ve been selected by a ‘national foundation’ to receive a scholarship” or “You’re a finalist” in a contest you never entered.
If you believe you have been the victim of scholarship fraud, wish to file a complaint, or want more information, call 1 (877) 382-4357 or visit

College Withdrawal Policy

The official College policy on withdrawal from courses is contained in the Coastal Pines Technical College Catalog and Student Handbook available online at . Students should contact their academic advisor with questions about the academic impact of their withdrawal. Recipients of veteran’s education benefits, federal, and/or state of Georgia financial aid should contact the Financial Aid Office on the Baxley, Camden, Golden Isles, Jesup, or Waycross campus or email .

Information About The Institution

Descriptions of academic programs, degree offerings and instructional facilities are available online from and can also be found in the CPTC Catalog .

Coastal Pines Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award associate degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call (404) 679-4500 for questions about the accreditation of Coastal Pines Technical College. All other queries about programs, services, or admissions should be directed to Coastal Pines Technical College at (912) 287-6585 or (877) 332-8682.

Information regarding requirements for admission to an academic program, the transfer student application process, the criteria the College uses regarding transfer credits earned at another institution is available in the Coastal Pines Technical College Catalog and Student Handbook available online at .

Services And Facilities For Students With Disabilities

Accessibility Services coordinates and provides various academic and support services to students with disabilities as defined by the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990. Information concerning Coastal Pines Technical College’s disability services is availableisability services is available by contacting the Director of Admissions, (912) 588-2581, or

Graduation Rates

Graduation rates for Coastal Pines Technical College first-time full-time undergraduate cohorts are published online at in the Student Information Section and are also available from the Institutional Effectiveness Office, 1701 Carswell Avenue, Waycross, GA 31503; phone (912)284-2510

Retention Rates

Retention rates for Coastal Pines Technical College first-time full-time undergraduate cohorts are published online at in the Student Information Section and are also available from the Institutional Effectiveness Office, 1701 Carswell Avenue, Waycross, GA 31503; phone (912)284-2510

Placement Information

Information on placement of and types of employment obtained by graduates of Coastal Pines Technical College’s are published online at in the Student Information Section and are also available from the Institutional Effectiveness Office, 1701 Carswell Avenue, Waycross, GA 31503; phone (912)284-2510.

Copyright Infringement

The policies and sanctions related to copyright infringement and liabilities students may face for unauthorized distribution of copyrighted materials is addressed in several locations. Copyright is addressed in the Intellectual Property Policy (3.2.1) available online at . It states that intellectual property produced on behalf of the College or using its resources should not “violate any law,” “violate or infringe any intellectual property right,” nor “libel, defame, or invade the privacy of any person or firm.”

Coastal Pines Technical College has several procedures regarding intellectual property and copyright exceptions, compliance, and statements. Information regarding acceptable computer and internet use, software piracy, and ownership of intellectual property can be obtained from the College Catalog and Student Handbook, Information about copyright infringement is available from the Coastal Pines Technical College Library, 1701 Carswell Avenue, Waycross, GA 31503, 912-284-2941.

Institutional Drug And Alcohol Policy

The Coastal Pines Technical College Policy on Alcohol and Other Drugs is published annually in the Catalog and Student Handbook and is available online at Student Handbook | Coastal Pines Technical College . The abuse of alcohol and the use of illegal drugs by members of the Coastal Pines Technical College community are incompatible with the goals of the college. In order to further the college's commitment to provide a healthy and productive educational environment, and in compliance with the Drug-Free Schools and Communities Act Amendments of 1989, the college has established a policy on alcohol and other drugs.

The college’s student conduct regulations prohibit the unlawful possession, use, or distribution of alcohol and other drugs by students and student organizations. Other alcohol related misconduct is also prohibited. The college also does not tolerate employee misconduct related to alcohol or other drug abuse. Sanctions are detailed for students and staff who violate this policy. For additional information, contact Coastal Pines Technical College Chief of Campus Police, 1701 Carswell Avenue, Waycross, GA 31503 or (912) 287-4027.

Emergency Response And Evacuation Procedures

Effective communication is one of the major challenges in emergency management. The college has a comprehensive emergency notification system including text notification, campus-wide email notification, an emergency app, desktop panic button, VOIP phone notifications, and digital signage notifications. Details about these methods of communication are available through the Office of Campus Police, 1701 Carswell Avenue, Waycross, GA 31501, (912) 287-4027 or

Campus Safety And Crime

The primary concern of the Office of Campus Police is the safety and security of all members of the campus community. In compliance with Section 485 (a) and (f) of the Higher Education Act, also known as the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, 20 U.S.C. 1092 (a) and (f). Coastal Pines Technical College is required to disclose, on an annual basis, data on crimes committed on campus and campus safety policies and procedures. Among its provisions, this consumer protection law requires the school to collect, prepare, publish and distribute an annual statement of all campus security policies to all current and prospective students and employees. Included in this report are statistics concerning the occurrence of campus crime. The full report is available from

In compliance with federal law, the Office of Campus Police makes available safety and crime statistics, and a daily crime log. These logs are available for view by contacting the Campus Police Office at 1701 Carswell Ave, Waycross GA 31503, (912) 287- 4027.

The Coastal Pines Technical College GUIDE TO STUDENT CONSUMER INFORMATION is produced by:

Vice President for Student Affairs
Phone: 912.427.5899 | Email:

Student Information Section

Coastal Pines Technical College: Higher Education Act Required Disclousre

The Higher Education Act includes several items of information that institutions are required to make available to current and prospective students. Please review disclosure requirements in the HEOA at Student Information Section.

Review plans by the institution for improving the academic program: 2020-2024 Strategic Plan

Disclosure of Institutional Graduation/Completion and Transfer-out Rates

Coastal Pines Technical College is pleased to provide the following information regarding our institution's graduation/completion and transfer-out rates. The information is provided in compliance with the Higher Education Act of 1965, as amended, and is based on the most recent IPEDS Graduation Rate and IPEDS Graduation Rate 200 components.

Questions related to the Student Information section should be directed to:

Vince Jackson
Vice President for Institutional Effectiveness
Phone: 912.284.2510 | Email:

While reviewing this information, please bear in mind:

  • Graduation and transfer-out rates are based on three years of attendance that equates to 150% of our longest program.

  • Graduation (and transfer-out) rates do not include students who left the school to serve in the armed forces, on official church missions, or in the foreign service of the federal government. Students who died or were totally and permanently disabled are also excluded.


Coastal Pines Technical College desires to resolve student grievances, complaints and concerns in an expeditious, fair, and amicable manner. If a resolution is not reached at the institution level, or if you believe that the nature of the complaint or its impact on the system as a whole warrants an immediate review by the Technical College System of Georgia (TCSG) administration, please follow link on step 2 below or contact the Student Affairs Coordinator at or call 404.679.1692. Students residing outside of the State of Georgia who are taking an online course may also file a complaint with an agency located in their State.

  1. To submit a student concern/complaint internally (at the local technical level) please follow Coastal Pines Technical College's Student Grievances Procedures located in the Coastal Pines Technical College Catalog and Student Handbook.

  2. Technical College System of Georgia: Student Concern/Complaint Instructions and Filing Process

Coastal Pines Technical College is accredited by the Southern Association of Colleges and Schools Commission on Colleges.

Online Student Grievances
As required by federal regulations, CPTC provides students with the contact information for filing complaints with the appropriate agency in the state where the student resides.

  1. For grievances involving any aspect of your online educational experience, begin by following the CPTC Student Grievances Procedure listed above.

  2. If the CPTC Student Grievances Procedure resolution is not satisfactory, a student may then appeal to the Southern Association of Colleges and Schools Commission on Colleges OR the Georgia State Authorization Portal (GA-SARA).

SACSCOC Student Complaint Process
CPTC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). Students may follow the SACSCOC Complaint Procedure. SACSCOC will not investigate a complaint unless the student has exhausted all available grievance procedures outlined by the institution.

GA-SARA Complaint Process
CPTC is a member of the Georgia State Authorization Reciprocity Agreement (GA-SARA). Students may follow the GA-SARA Student Complaint Rules and use the GA-SARA Online Student Complaint Form. GA-SARA does not resolve complaints about student grades and student conduct violations as these complaints fall under the jurisdiction of institutional policy.